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Support

We're here to help you get the most out of Mali.

Contact Us

For any questions, issues, or feedback, reach out to our support team:

support@keedastudios.com

We aim to respond within 24 hours.

Frequently Asked Questions

Getting Started

How do I create my first garden?

After signing up, you'll be guided through a short onboarding that helps you set up your first garden. You can choose your garden size, location, and start adding plants right away.

What devices does Mali support?

Mali is available on iPhone and iPad running iOS 13.0 or later, and on Android devices running Android 5.0 (Lollipop) or later.

Account & Privacy

How do I delete my account?

You can delete your account from within the app by going to Settings and selecting "Delete Account." You can also visit our account deletion page for more information.

What data does Mali collect?

Please review our Privacy Policy for detailed information about data collection and usage.

Troubleshooting

I'm having trouble signing in.

Make sure you have a stable internet connection. If you continue to experience issues, try restarting the app or reinstalling it. If the problem persists, contact us at support@keedastudios.com.

The app is running slowly or crashing.

Ensure your device is running the latest operating system version and that you have enough storage space available. Restarting your device can also help resolve performance issues.


Additional Resources


Mali is developed by Keeda Studios. © 2026 Keeda Studios. All rights reserved.